NeuralOS (“we,” “our,” or “us”) is committed to protecting your privacy and handling your data transparently and securely. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our website, platform, and related services (collectively, the “Services”).
By using our Services, you agree to the practices described in this policy.
Information We Collect
We collect information you provide directly, such as your name, email address, company details, billing information, and content submitted through the platform. We also collect usage data including device information, log data, and interactions with the platform. Cookies and similar technologies may be used to improve user experience and analyze performance.
How We Use Information
We use collected information to operate and improve the platform, provide AI-powered functionality, process payments, communicate updates, and maintain security. We may also use data to monitor system performance and prevent fraud or misuse. We do not sell personal information.
AI Processing
As an AI-powered service, NeuralOS processes the data you submit in order to generate outputs and automate workflows. Data may be processed through secure infrastructure and trusted service providers strictly for delivering the requested functionality. Customer data is not used to train public AI models without explicit consent.
Data Sharing
We may share information with trusted infrastructure, hosting, analytics, and payment providers who support our operations. We may also disclose information if required by law. All service providers are obligated to maintain appropriate security and confidentiality standards.
Data Retention
We retain personal information only as long as necessary to provide the service and meet legal obligations. Users may request access, correction, or deletion of their data, subject to applicable regulations.
Security
We implement reasonable technical and organizational safeguards to protect information, including encryption, access controls, and secure cloud infrastructure. While no system is completely secure, we take appropriate measures to protect your data.
International Transfers
Information may be processed in countries outside your residence. We ensure appropriate safeguards are in place to comply with applicable data protection laws.
Updates
We may update this Privacy Policy periodically. Continued use of the platform after changes indicates acceptance of the revised policy.
Contact
If you have questions regarding this Privacy Policy, please contact us at legal@neuralos.com